Refund and Cancellation Policy

Thank you for choosing JEEMA Web Solutions Private Limited.We provide digital services, online training programs, and website development solutions.

Please read our refund and cancellation policy carefully before making any purchase.

1. General Refund Policy

Due to the nature of our digital products and online training services, all sales are final and non-refundable unless stated otherwise on a specific product/service page.
This applies to:
  • Online training programs
  • Website creation courses
  • Digital files (templates, source code, assets, etc.)
  • Premium tools or software access
  • Membership or subscription-based services
Once access is provided or files are delivered, no refund will be issued.

2. Service-Based Refunds

For customised services such as website development, branding, or technical support:
Refund eligibility depends on the project stage:

2.1 100% Refund (Before Work Begins)

If the project has not started, you may request a full refund within 24 hours of payment.

2.2 Partial Refund (If Work Has Started)

If initial work such as planning, wireframes, or setup has begun, only a partial refund may be given based on:
  • Work completed
  • Resources used
  • Time spent
This will be evaluated case-by-case.

2.3 No Refund (After Project Delivery)

No refund is provided once:
  • The project is delivered
  • Access credentials are shared
  • Training materials are accessed
  • Website or system setup is completed
is the intellectual property of JEEMA Web Solutions Private Limited and is protected by copyright laws.

3. Cancellation Policy

3.1 Training Programs
Once you enroll and receive access to training materials or live class schedules:
  • Cancellations are not permitted
  • No refund will be provided
You may request a batch change or reschedule, if available.

3.2 Service Orders

You may cancel a service within 24 hours if work has not started.

4. Payment Disputes

If you believe a payment was made in error:
  • Contact us at support@jeema.net
  • We will investigate and provide a response within 7 working days

5. Late or Missing Refunds

If a refund is approved:
  • It may take 5–10 business days to reflect in your account
  • This depends on your bank or payment gateway processing times

    If you haven’t received your refund, please check:
  • Your bank account
  • Payment gateway statement
  • Contact your bank
Then reach out to us if needed.

6. Contact Information

For refund or cancellation requests, contact:
JEEMA Web Solutions Private Limited:
  • 📧 support@jeema.net
  • 🌐 www.jeema.net
  • 🌐 www.jeema.store
  • 📍 India